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Retail streaming advertising case study

How a national retailer lifted streaming RoAS 48% in 30 days.

Parents and B2B buyers needed very different exposure levels, so we reset the frequency cap for each audience.

+48%

Peak weekly reading, May 2026, within 30 days of the reset.

Inside the retail streaming advertising campaign.

Client

A national direct-to-consumer retailer in the party and event supplies category

Audiences

Parents shopping for celebrations, and B2B buyers stocking events and schools

Media invested

~$350K across 16 weeks (February to May 2026)

Channels

CTV led, with supporting display through direct publisher relationships

We ran direct with every publisher here.

Two different audiences were running on one frequency curve.

A parent setting up balloons and streamers for a birthday party at home

Parents

Shopping for birthdays, holidays, and classroom parties.

Optimal frequency

Parents converted most efficiently at about 1 CTV impression per week, plus 10-25 display impressions.

A professional reviewing supplies and a checklist in a school or classroom setting

B2B buyers

Stocking up for events, schools, and the year ahead.

Optimal frequency

B2B buyers stayed efficient at 6-8 CTV impressions per week, plus the same 10-25 display.

So we reset the frequency cap for each audience: a low weekly ceiling for parents, far more room for B2B.

Three decisions reset the campaign.

Once the data was clear, we changed three things: how we measured, how we set frequency, and how the two channels worked together.

01

Reporting tied back to real sales.

Every week, we reconcile what the platform reports against what actually rings up at the register.

02

Frequency reset per audience.

We capped parents low and gave B2B buyers far more room, matching the reach and frequency curves the data had revealed.

03

CTV and display split by role.

The two don't move the same buyer the same way, so we tuned each one per audience to work together instead of in parallel.

Streaming RoAS lifted 48% within 30 days of the frequency reset.

Resetting frequency caps per audience, roughly 1 CTV impression a week for parents versus 6 to 8 for B2B buyers, lifted streaming RoAS 48% in 30 days.

RoAS lift

+48%

Within 30 days of the frequency reset.

Investment behind the lift

~$350K

Across 16 weeks of streaming TV and display delivery.

RoAS reflects streaming contribution measured against the retailer's own sales data.

There are two ways to take the next step.

Plan your next streaming campaign.

Spend thirty minutes with our team to talk through your audience, where they spend their attention, and what streaming could actually do for your business.

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Audit your current streaming spend.

We review your current campaign data, identify the gaps, and walk you through what we found on a call. You leave with answers you can use.

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